Course Overview


According to independent research commissioned by the HR Certification Institute (HRCI):

  • Professional certification is among the most valued credentials for HR professionals, second only to graduate degrees.
  • Certification is widely regarded as a premium education advancement opportunity, as well as a company growth opportunity.
  • Your certification speaks to not only your HR experience, but your willingness to go above and beyond to get successful business results.

Our course provides an in-depth study of key areas in human resources management. Course materials include six extensive modules that correspond to the five functional areas, responsibilities and associated knowledge defined by HRCI:

Business Management/Leadership and Strategy

This module tests your ability to develop and support the organization’s vision and objectives. This area carries the most weight for SPHR or SHRM-SCP candidates. You must demonstrate an ability to interpret and apply information from internal and external sources, analyze business metrics, and create strategic relationships within the organization and outside of the organization. You will be asked about corporate governance procedures, employee communications, ethics and professional standards, business elements of an organization, HRIS and reporting tools, change management theory, qualitative and quantitative methods.

    Talent Planning and Acquisition

    This module tests your ability to understand and implement recruitment, orientation, retention, and exit programs. You will demonstrate not just an ability to review and update job descriptions and functions, properly conduct negotiations and offers, and evaluate on-boarding processes, but also succession planning, labor forecasting, current market analysis, staffing alternatives, interviewing and selection techniques, applicant tracking systems, candidate testing processes and procedures, workforce assessments, restructuring, mergers, acquisitions, due diligence, offshoring, and divestitures.

      Learning and Development

      This module tests your ability to develop and evaluate employee programs for training and performance management. Topics such as training program facilitation, techniques, and delivery; adult learning processes, instructional design principles, training assessment organizational development (OD) methods, motivation theories, task analysis, coaching and mentoring.

        Total Rewards

        This module tests your ability to develop, implement, and evaluate company pay and benefits programs. You will demonstrate a knowledge of job analysis and evaluation, job pricing and pay structures, compensation and benefits strategies, non-cash compensation, benchmarking compensation and benefits to market.

          Employee and Labor Relations/Employee Engagement

          This module tests your ability to develop and implement strategies to maintain or enhance employee relationships and working conditions. You will be asked questions related to assessing organizational climate, resolving employee complaints, and administer termination processes; as well as the collective bargaining process, current labor laws and regulations, investigation practices, workplace safety and security risks, data privacy, business continuity and disaster recovery process.

            WHO SHOULD ATTEND?

            • Individuals new to the HR profession or transitioning into HR responsibilities (aPHR exam is available to anyone)
            • HR professionals preparing to take a certification exam
            • HR professionals who are seeking to"upgrade" their current certification
            • HR professionals seeking to review or update their knowledge in current HRM best practices and pertinent laws
            • Certified HR professionals who need re-certification credit